Refund Policy

If you're not happy with a paid plan, contact us within 14 days of your first charge for that plan and we'll issue a full refund, no questions asked.

Outside that 14-day window, renewal charges are non-refundable — but you can cancel anytime from your account settings to stop future renewals. Cancelling keeps your current plan active until the end of the period you already paid for; it doesn't refund that period.

Paid 1:1 sessions are billed once, at the time of booking. You can cancel or reschedule up to 24 hours before your scheduled session for a full refund or a free reschedule, your choice.

Cancelling inside the 24-hour window, or not showing up, is non-refundable — your coach held that time for you. If your coach cancels or doesn't show up, you're entitled to a full refund or a free reschedule.

If you're charged for the Student plan and your proof of enrollment is later rejected, we'll refund the portion of your payment covering the period you weren't verified for.

Duplicate charges or charges that don't match what you agreed to are refunded in full, regardless of any window above — contact us as soon as you spot one.

Email [support@yourdomain.com] with your account email and, for a session refund, the coach's name and session date. We'll confirm your refund by email once it's processed.

Approved refunds are returned to your original payment method through Stripe and typically appear within 5–10 business days, depending on your bank or card issuer.