Privacy Policy

This Privacy Policy explains what information GreatJob (operated by GreatJob Desenvolvimento de Software Customizável LTDA) collects, how we use it, and who we share it with. It covers the GreatJob web app at every domain we operate it from.

Account information: your email address and sign-in method (passwordless email link, or Google sign-in), handled by our authentication provider, Supabase.

Billing and subscription status: your current plan (Free, Pro, Expert, or Student), billing interval, and renewal date. Payments themselves are processed by Stripe — we never see or store your full card number.

Bookings: if you book a mentor session, we store the session time, the coach, and the attendee email needed to run it, and we create a corresponding Google Calendar event with a Meet link on your behalf.

Student verification: if you apply for the Student plan, we store the proof-of-enrollment file you upload and its review status, used only to approve or deny that discount.

Career content: your job targets, resume drafts, tracked applications, and Story Bank entries are stored locally in your own browser (in what's called localStorage) — not on our servers. Clearing your browser's site data removes it. We only see the raw content if you actively submit it to an AI feature (next point) or a paid expert review.

Aggregated activity signals: separately from the raw content above, we derive de-identified, aggregated signals from your activity — for example, the type of role or industry you're targeting, your resume's AI score, or which features and coaching topics you use — used as described in Section 3. These signals are stripped of anything that identifies you individually before we analyze them.

AI feature inputs: when you use a rewrite, analysis, or drafting feature, the specific text you submit is sent to our AI provider, Anthropic (Claude), to generate a response. We don't keep a permanent copy of these requests beyond what's needed to return the result to you.

Basic technical data: standard web request information (like IP address and browser type), handled as part of normal traffic through our hosting provider, Cloudflare.

To operate the Service: authenticate you, run your subscription, schedule your bookings, and generate the AI features you request.

To communicate with you: respond to support requests and send account-related notices (like a booking confirmation).

To improve GreatJob: understand which features are used and where things break.

To improve GreatJob and explore new features: we analyze de-identified, aggregated patterns across users' activity and career content signals — for example, common target roles or industries, resume score trends, or which coaching topics are in demand. This analysis works with data stripped of anything that identifies you individually; we don't use it to profile or make decisions about you personally, and we don't share it outside GreatJob.

We do not sell your personal information, and we do not share your career content or job search activity with employers, recruiters, or coaches beyond what's needed to run a booked session.

We share information only with the service providers needed to run GreatJob, each only for the purpose described: Supabase (accounts, database, file storage), Stripe (payment processing), Anthropic (AI feature processing), Google (calendar and video-call scheduling for bookings), and Cloudflare (hosting and network security). We don't sell data to advertisers or data brokers.

We keep account, subscription, and booking data for as long as your account is active, plus a reasonable period afterward for legal and accounting purposes. Career content stored in your browser stays there under your own control — you can delete it any time by clearing your browser's site data, independent of your GreatJob account.

You can ask us to access, correct, or delete the account-level data we hold about you (email, subscription, booking history) by contacting us at filipe@greatjobapp.com. We'll confirm and act on verified requests within a reasonable time, subject to what we're legally required to retain.

You can also ask for your data in a portable format, and you can withdraw any consent you've given us at any time — withdrawing consent doesn't affect processing we already completed based on it, or processing that rests on a different legal basis (like running your active subscription).

If you're in Brazil, you can also bring a complaint about how we handle your data directly to the ANPD (Autoridade Nacional de Proteção de Dados), Brazil's data protection authority.

GreatJob is not directed at children under 16, and we don't knowingly collect information from them.

Our service providers (Supabase, Stripe, Anthropic, Google, Cloudflare) operate internationally, which means your information may be processed in countries other than your own. Each provider maintains its own safeguards for cross-border transfers.

Traffic to GreatJob is encrypted in transit. Our database uses row-level security so each account can only read its own data. No system is perfectly secure, but we take reasonable, industry-standard measures to protect your information.

We may update this Privacy Policy as the Service evolves. We'll update the "last updated" date above, and for material changes, we'll make a reasonable effort to notify you before they take effect.

Questions about this policy or your data? Reach us at filipe@greatjobapp.com.